How Amit Zavery will shape ServiceNow's AI plans
Today: what Amit Zavery hopes to accomplish at ServiceNow, Nvidia continues to be the bellwether for AI growth, and the latest enterprise moves.
Today: data center experts outline how AI workloads are going to upend a lot of design choices, Okta's customer service team suffers a security breach, and the quote of the week.
Welcome to Runtime! Today: data center experts outline how AI workloads are going to upend a lot of design choices, Okta's customer service team suffers a security breach, and the quote of the week.
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Given that AI has become the only thing Silicon Valley is capable of talking about this year, it's no surprise that it was a big topic at this week's Open Compute Summit. But as businesses experiment with generative AI technologies in hopes of bringing new capabilities to their products and services, they're putting quite a toll on the foundational layer of tech: the data center.
We're about to go through a new cycle of fresh thinking about the best and most efficient ways to build and manage the enormous complexes that run the world, more than a decade after the rise of cloud computing established some conventional wisdom. The powerful GPUs needed for AI applications are straining the power and cooling requirements of modern data centers and something is going to have to give.
The Open Compute Project was founded in 2011 as a way for industry leaders to share what they'd learned about data-center design, and 12 years later those leaders are focused on helping the industry prepare for the AI era.
But while those advances are welcome, the AI data center is going to need some new thinking around cooling technologies.
Okta's stock plunged more than 10% Friday after the identity management company disclosed that hackers had access to its customer support system for weeks before it was able to correct the problem.
Like many customer support teams, Okta asks customers to upload a HAR file that records their browser history and login information to help it troubleshoot problems with its service. In this case, someone was able to access that customer-support system after stealing a valid login credential and used the HAR files to try and gain control of a customer's Okta environment by posing as customer-support agents.
BeyondTrust disclosed the problem to Okta on Oct. 3rd, according to Brian Krebs, but it took several weeks for Okta to identify the issue. The company emphasized that there was no breach to its actual product, but it's not clear how long the attackers were able to impersonate Okta employees and gain access to customer systems.
"I think the opportunity that the market has is if you look at the size and growth of unstructured data within an enterprise — I've seen analyst reports saying that it's growing at 3x the pace of any other type of data — the volumes of unstructured data that with some of this new technology can be made harvestable is massive." Michael Gilfix, chief product and engineering officer for KX, on the opportunity for vector databases in the generative AI boom.
IBM has developed an AI chip architecture that combines processing and memory on a single die, and while it's not powerful enough for today's AI applications researchers think it could serve as a blueprint for future designs.
One of my favorite things about the generative AI models taking over the world is how bad they are at math. Gary Marcus explains why.
Thanks for reading — see you Tuesday!